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Three simple truths...

CUSTOMER HATE THE RETURNS EXPERIENCE

CUSTOMER HATE THE RETURNS EXPERIENCE

CUSTOMER HATE THE RETURNS EXPERIENCE

The process lacks visibility, is filled with friction, and is slow to refund.

RETURNS HAVE NEVER BEEN A PRIORITY

CUSTOMER HATE THE RETURNS EXPERIENCE

CUSTOMER HATE THE RETURNS EXPERIENCE

Forward supply chains are not designed for returns processing.

SHIPPING COSTS ARE KILLING ECOMMERCE

CUSTOMER HATE THE RETURNS EXPERIENCE

SHIPPING COSTS ARE KILLING ECOMMERCE

The most valued inventory is not accessible for selling.

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